Water and Sewer Billing
The District uses American Conversation and Billing (AmCoBi) along with their system AquaHawk for our Water and Sewer Billing. This allows customers to set up and monitor their accounts online, 24/7.
Please register your account through AmCobi's AquaHawk.
1. Go to AquaHawk
2. Select the “Pay Online” or "Payment Portal" link on the home page.
3. Follow the instructions.
If you are making a one-time payment online or on the phone, you will need your authentication token (alphanumeric code), which can be found on your statement.
- AquaHawk's Services
- Allows you to pay your bill online with an automatic withdrawal from your checking/savings account (ACH) free of charge.
- Provides online customer access to view current and projected water usage, which will help you to know what to expect on the upcoming water bill, as well as detect leaks faster.
- For more information about AmCoBi, please click below:
Please only register the homeowners in AquaHawk and AmCoBi. Homeowners need to be able to be contacted in case of an emergency.
Office Hours: Monday – Friday from 8:00am - 5:00pm.
(719) 532-0167 x2
Toll-free: (877) 410-0167 x2
E-mail: ClientCare@AmCoBi.com
If mailing payments, please mail to:
Buffalo Mountain Metro District
PO Box 51280
Colorado Springs CO 80949
Please note:
- Write your account number on your check
- We cannot accept check at the district (in office or by mail). Please only mail them to the above address to ensure you bill is paid promptly.
Billing and Payment: Water and sewer bills are sent quarterly in the first week and must be paid within 21 days.
Delinquency: Accounts unpaid after 21 days are delinquent, incurring penalties and up to 5% monthly interest.
Collection Costs: Late accounts are responsible for all related legal and collection costs.
Overdue Accounts: After 45 days, accounts are “overdue”. Notices will be sent via Certified Mail, incurring an additional fee in accordance with the fee schedule.
Two Quarters Overdue: If accounts are delinquent for more than two consecutive quarters, the past due amount will be submitted to Summit County for the amount to be added to the property taxes.